Refund&Return policy
Return & Refund Policy
Thank you for shopping with Alessio Montari! We want you to love every piece you purchase from us. However, if something isn’t quite right, we offer a 30-day return policy for your convenience.
Return Eligibility:
-
Returns are accepted within 30 days of delivery.
-
Items must be unworn, unwashed, and in their original condition, with all tags and packaging intact.
-
Please note that sale items and gift cards are non-returnable.
How to Start a Return:
-
Email us at gaborakartem286@gmail.com with your order number and reason for the return.
-
Once your return is approved, we’ll provide instructions on how to send the item back.
Refund Process:
-
After receiving and inspecting your returned item, we will process your refund within 5-10 business days to your original payment method.
-
Return shipping costs are the responsibility of the customer.
Need assistance? Reach out to us at gaborakartem286@gmail.com—we're happy to help!
Questions that may concern you
What makes your clothing unique?
We use high-quality materials, modern designs, and pay great attention to detail. Our clothes are stylish, comfortable, and built to last.
Do you offer international shipping?
Yes, we ship worldwide with fast and reliable delivery. Plus, we offer free shipping on all orders, no matter where you are!
What sizes do you have available?
We offer a wide range of sizes from XS to XXL, ensuring a perfect fit for everyone. You can check our detailed size guide for the best choice
Can I return or exchange an item?
Yes, we have a hassle-free 30-day return and exchange policy. If something doesn’t fit or meet your expectations, you can easily return or exchange it.
How can I contact customer support?
You can reach us via email or through our website’s contact form. Our team is always happy to help and responds quickly to any inquiries.